Frequently Asked Questions
One-stop answers to all your procurement‑related questions.
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What are the company’s core strengths?
We operate our own manufacturing facilities and boast a full suite of CNC production equipment, supported by an experienced design and management team. Our products deliver consistent quality at competitive prices, backed by efficient, trustworthy service, and we continuously refine our offerings to meet evolving customer needs.
Do you support collaboration with domestic and international clients, and are your order‑processing channels convenient?
We welcome domestic and international clients to collaborate and exchange ideas. We maintain permanent offices in several key cities across China, enabling convenient local coordination and communication to address project requirements.
What processing services can you offer, and is the machining accuracy of sheet metal parts guaranteed?
We offer a full range of sheet metal fabrication services, including stamping, bending, welding, foam sealing, powder coating, baking paint, and silk-screen printing. Equipped with CNC turret punch presses and CNC bending machines, we deliver high‑precision manufacturing and consistently excellent product aesthetics.
What are the company’s quality policy and management philosophy?
Quality Policy: Superior quality, customer first, innovation grounded in pragmatism, and continuous improvement; Business Philosophy: Striving for excellence, integrity above all.
What are the main application areas of the product?
The products are widely used in telecommunications, IDC data centers, the power industry, network engineering, LED displays, industrial control, and other fields.
How are the sealing and corrosion‑resistance performance of outdoor cabinets and electrical cabinets ensured?
Sealing is achieved using a PU foam‑injection sealing production line, complemented by Swiss Gold Horse powder‑coating technology to enhance rust and tarnish resistance, making it well suited for demanding outdoor conditions.
What is your company’s engineering design experience, and can your product designs meet custom requirements?
With a team of engineers boasting over ten years of industry experience, we can develop and design solutions tailored to your needs, balancing ease of use with aesthetic appeal, and offering custom product development services.
What equipment is included in the production line, and what surface treatment processes are used?
Equipped with CNC multi‑station punch presses, press brakes, shearing machines, a full range of welding equipment, a nine‑fold profile bending line, a PU foam sealing production line, a spray‑coating assembly line, and baked‑finish screen printing; it also employs the Swiss Jinma powder‑coating system to enhance rust resistance and corrosion protection.
What is the company’s factory size and staffing situation?
The company operates a 10,000-square-meter standard factory, employs over 150 staff members, and boasts dozens of seasoned management professionals. It maintains permanent offices in Beijing, Shanghai, Shenyang, Xi’an, Shenzhen, and other major cities.
What are your company’s main products in the sheet metal and telecommunications sectors?
The company’s main products include standard cabinets, communication distribution boxes, IDC cabinets, fiber optic distribution boxes, outdoor communication cabinets, network cabinets, integrated trays, adapters, LED display enclosures, and outdoor power cabinets—covering a wide range of sheet-metal enclosures and telecommunications equipment.
Operational Support
Technical support is available 24/7. Functional issues are resolved at no additional cost to users.
Technical Consulting Services
Within the five standard working days (5 × 8 hours) prescribed by national regulations, Xingsheng Company shall promptly provide customers with technical support related to this system via telephone. For any technical service requests submitted outside of these hours, Xingsheng Company guarantees a response within two hours.
Fault Handling Response Service
During routine operations, if a product malfunctions, the company shall promptly address the issue. When necessary, Xingsheng Company will dispatch technical personnel to the site to provide on‑site technical support.
Upgrade Warranty Service
If an emergency arises during the customer’s use of the system requiring Party B to be on-site, Party B undertakes to dispatch technical personnel to the site within 24 hours during business hours.
Migration Service
For users of the upgraded warranty service, if their hardware is replaced as part of the upgrade, Xingsheng will migrate the product to the updated device at no additional cost.



